Privacy Policy of SummitStride Fitness
SummitStride Fitness (referred to as "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website, engage with our services, or interact with us.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include personalized fitness training, group classes (yoga, spinning, HIIT), nutritional guidance, wellness workshops, athletic performance coaching, and referrals for physiotherapy and massage therapy.
- Personal Identification Information: This includes your name, email address, phone number, physical address, date of birth, and gender, collected when you register for an account, sign up for a class, purchase a service, or contact us.
- Health and Fitness Information: To provide personalized training and guidance, we may collect information about your fitness goals, health conditions, injury history, dietary preferences, and current fitness levels. This sensitive data is collected with your explicit consent.
- Payment Information: When you make a purchase, we collect necessary payment details, such as credit card information. These transactions are processed securely by third-party payment processors, and we do not store your full payment card details.
- Usage Data: We automatically collect information about how you access and use our website, including your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
- Communication Data: Records of your communications with us, including emails and phone calls.
2. How We Use Your Information
We use the information we collect for various purposes to provide and improve our services:
- To Provide and Manage Services: To deliver personalized fitness training, register you for classes, provide nutritional guidance, and manage your account.
- To Communicate with You: To send you service updates, class schedules, appointment reminders, promotional offers (with your consent), and respond to your inquiries.
- For Personalization: To tailor our services and content to your specific needs and preferences, especially for health and fitness programs.
- For Referrals: To facilitate referrals to physiotherapy or massage therapy services, always with your explicit consent.
- For Internal Operations: For data analysis, improving our website and services, identifying usage trends, and ensuring the security of our operations.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business (e.g., payment processing, scheduling software, email marketing), or serving our users, provided those parties agree to keep this information confidential.
- Physiotherapy and Massage Therapy Partners: With your explicit consent, we may share relevant health information with our partnered professionals when making a referral.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SummitStride Fitness
2847 Yonge Street, Unit 3B
Toronto, ON, M4N 2J4
Canada